Patient Stories

Our amazing patients share their stories of the wonderful care they received at a Northern Nevada Health System facility.

Stephanie Kester

A mother holding her baby's feet in her hands

Stephanie already had one child, but she went into delivery of her second unsure what to expect since it was her first time delivering at Sierra Medical Center. She and her partner genuinely appreciated the education they received during their labor and delivery experience, as well as throughout their stay.

Read Stephanie’s story →


Taylor Johannesen

A doctor and nurse looking at patient test results

Taylor suffers from a chronic condition that requires specialized care. Because of her great patient experience at Sierra Medical Center, she feels comfortable knowing that she can get the care she needs, when she needs it.

Read Taylor’s story →


Christy Orr

Christy Orr, Northern Nevada Health System, Reno, NV.

Christy Orr was experiencing extreme pain and was taken to the ER at Northern Nevada Medical Center where she underwent surgery to remove a blockage in her heart.

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Elliott Josi

Elliott Josi, Northern Nevada Health System, Reno, NV.

Elliott Josi’s Father’s Day in 2023 was made memorable by more than just the messages of love and gratitude from his kids. After experiencing bursting pain, he learned of a herniated disc in his spine.

Read Elliott’s story →


Serenity Cortez

Serenity Cortez, Northern Nevada Health System, Reno, NV. Being a first-time mom can mean you have a lot of questions about what to expect when you deliver. Luckily, Serenity Cortez was as prepared as she could be prior to delivering her first born at Northern Nevada Sierra Medical Center (SMC).

Read Serenity’s story →


Valerian D’Souza

Velarian in front of the ER at McCarran NW.On a Sunday in April, Valerian’s day took an unexpected, life-threatening turn. He was having stomach discomfort, but medication brought no relief. His son took him to a nearby freestanding emergency department, ER at Spanish Springs, an extension of Northern Nevada Medical Center — it saved his life.

Read Valerian’s story →


ER at McCarran NWShannon visited the ER at McCarran NW because she was experiencing an irregular heartbeat. She is grateful that she was able to receive immediate care at a facility equipped to treat someone with her condition.

Read Shannon’s Story →

Jeff Chapman

Jeff Chapman, Northern Nevada Health System, Reno, NV.Jeff had surgery on his spinal cord, then spent 20 days in rehab at Northern Nevada Medical Center. He has come quite a long way and is now back to doing the things he loves.

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Brett Kuhnsman

Brett Kuhnsman, Northern Nevada Health System, Reno, NV.Brett visited the Northern Nevada Sierra Medical Center emergency department for treatment of a blood clot. The care he received exceeded his expectations.

Read Brett’s story →


Sydney with dad and baby Ellie, Northern Nevada Health System, Reno, NV.

Mom Sydney and baby Ellie were recent patients at Northern Nevada Sierra Medical Center and only had great things to say about The Family Birth Center. “The nursing staff I had were very encouraging and helpful through the entire labor and delivery process,” said Sydney. “They listened and took into consideration my feelings and that’s something I will forever be grateful for. I have never met such kind and wonderful staff.”

Thank you to all who allow us to be part of their birthing journey!